NAMI Provider Seminar

NAMI Provider is a 4-hour seminar for staff at facilities providing mental health treatment services. It introduces audiences to the unique perspectives of individuals affected by mental health conditions and to the importance of a culturally sensitive, collaborative approach to treatment. The curriculum consists of short lectures, group discussions and group exercises, and is typically provided at the health care organization’s location or site of choice.

NAMI Provider informs health care providers on the challenges that individuals with mental health conditions face. The course encourages greater understanding of the individual and family member perspectives so future care is more collaborative—involving the person, the family and the health care professional—effective, empathetic, and culturally sensitive.

The seminar is presented by a trained team that includes an individual with a mental health condition who is in recovery, a family member of someone with a mental health condition, and a mental health professional who has a mental health condition or is a family member.

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Goals of the course

  • Expose health care staff to the emotional stages people affected by mental health conditions experience on the way to recovery
  • Help mental health staff gain a fresh understanding of and empathy for their clients’ lived experience, especially in treatment
  • Promote the concept of collaboration between clients, families and providers to achieve the best level of recovery possible

Who can take the course

NAMI Provider is for employees of health care organizations who work directly with people experiencing mental health conditions. This may include nurses, social workers, direct care workers, therapists, occupational therapists, secretaries and any other paid employees who interact with the individuals in their care. The course may be offered to a broad range of professionals, such as mobile crisis workers, guidance counselors, group home workers, peer specialists, public defenders, etc.

Curriculum Content

Understanding the experience of mental illness: Key components of cultural sensitivity and safety, communicating openly, facilitator crisis experience

Supporting predictable emotions and needs: Secondary prevention/intervention, impact of mental health conditions on the family and the individual, critical cultural sensitivity needs exercise

Empathy’s role in effective treatment: Secondary traumas for families and youth, empathy exercise, stressors that complicate recovery, acknowledging privilege

Psychological elements of collaborative care: Stigma and the need for empathy, psychological trauma and illness, defensive coping strategies, guidelines for offering empathy, facilitator perspective

Applying collaborative principles: Reflecting on stigma and barriers, embracing the idea of meaningfulness in recovery, looking beyond medical disability, applying collaborative principles, core practices in supporting recovery

Sign Up for a Class

For more information and to register, call our office at 1-866-NAMI (6264) or e-mail nemeigh@namibuckspa.